/* ==========================================================================
   SUPPORT CONNECTION - MODERN MINIMAL CLEAN THEME
   ========================================================================== */

:root {
  --bg-page: #F6F6F2;
  --bg-card: #FFFFFF;
  --bg-subtle: #FAFAF8;
  --bg-badge: #F4F4EE;
  --bg-badge-helpdesk: #FFF1F2;
  --border-card: #E2E2D8;
  --border-option: #E8E8DF;
  --border-input: #CBCBBF;
  --border-input-hover: #9E9E94;
  --border-divider: #E5E5DE;
  
  --text-main: #111110;
  --text-body: #191918;
  --text-secondary: #55554E;
  --text-muted: #66665F;
  --text-placeholder: #9A9A92;

  --accent-helpdesk: #E11D48;
  --accent-helpdesk-hover: #BE123C;
  --accent-helpdesk-ring: rgba(225, 29, 72, 0.15);
  --accent-helpdesk-shadow: rgba(225, 29, 72, 0.12);

  --accent-support: #2563EB;
  --accent-support-hover: #1D4ED8;
  --accent-support-ring: rgba(37, 99, 235, 0.15);
  --accent-support-shadow: rgba(37, 99, 235, 0.12);

  --color-success: #15803D;
  --bg-success: #F0FDF4;
  --border-success: #BBF7D0;
  --color-error: #DC2626;
  --bg-error: #FEF2F2;
  --border-error: #DC2626;
  --ring-error: rgba(220, 38, 38, 0.15);

  --radius-card: 24px;
  --radius-btn: 12px;
  --radius-input: 12px;
  --radius-full: 9999px;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  background-color: var(--bg-page);
  color: var(--text-body);
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 16px;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  position: relative;
  overflow-x: hidden;
}

::selection {
  background-color: #E4E4DC;
}

/* Subtle Ambient Glow */
.ambient-glow {
  position: fixed;
  inset: 0;
  background: radial-gradient(ellipse 80% 80% at 50% -20%, rgba(120, 119, 198, 0.08), rgba(255, 255, 255, 0));
  pointer-events: none;
  z-index: 0;
}

/* Main Container Wrapper */
.main-wrapper {
  position: relative;
  z-index: 1;
  width: 100%;
  display: flex;
  justify-content: center;
  align-items: center;
}

/* Card Containers */
.card {
  background-color: var(--bg-card);
  border: 1px solid var(--border-card);
  box-shadow: 0 20px 50px -16px rgba(0, 0, 0, 0.08), 0 2px 8px -1px rgba(0, 0, 0, 0.02);
  width: 100%;
  transition: all 0.25s ease;
  animation: fadeIn 0.25s cubic-bezier(0.16, 1, 0.3, 1) both;
}

.selection-card {
  max-width: 660px;
  border-radius: var(--radius-card);
  padding: 44px 44px;
}

.session-card {
  max-width: 500px;
  border-radius: 16px;
  padding: 40px 40px;
}

@media (max-width: 640px) {
  .selection-card {
    padding: 28px 20px;
    border-radius: 20px;
  }
  .session-card {
    padding: 30px 20px;
    border-radius: 16px;
  }
}

/* Security & Status Badges */
.badge-container {
  display: flex;
  justify-content: center;
  align-items: center;
  margin-bottom: 24px;
}

.badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 14px;
  border-radius: var(--radius-full);
  background-color: var(--bg-badge);
  border: 1px solid var(--border-card);
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
  letter-spacing: 0.01em;
}

.badge-helpdesk {
  background-color: var(--bg-badge-helpdesk);
  border-color: #FECDD3;
  color: var(--accent-helpdesk-hover);
  font-weight: 600;
  font-size: 12px;
}

.badge-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: #16A34A;
  display: inline-block;
  animation: pulseDot 2s infinite ease-in-out;
}

.badge-dot.red {
  background-color: var(--accent-helpdesk);
}

@keyframes pulseDot {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.4; transform: scale(0.85); }
}

/* Headings & Subtexts */
.portal-headline {
  text-align: center;
  margin-bottom: 32px;
}

.portal-headline h1 {
  font-size: 34px;
  font-weight: 700;
  letter-spacing: -0.025em;
  color: var(--text-main);
  line-height: 1.2;
}

.session-header {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  margin-bottom: 30px;
}

.session-header h1 {
  font-size: 32px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text-main);
  line-height: 1.2;
}

.session-subtext {
  font-size: 16.5px;
  color: #52524D;
  margin-top: 8px;
  line-height: 1.5;
  font-weight: 400;
}

@media (max-width: 640px) {
  .portal-headline h1 { font-size: 28px; }
  .session-header h1 { font-size: 28px; }
  .session-subtext { font-size: 15px; }
}

/* Option Grid on Landing Screen */
.option-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
}

@media (max-width: 640px) {
  .option-grid {
    grid-template-columns: 1fr;
    gap: 18px;
  }
}

.option-button {
  background-color: var(--bg-subtle);
  border: 2px solid var(--border-option);
  border-radius: 18px;
  padding: 30px 24px;
  text-align: center;
  cursor: pointer;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: space-between;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  text-decoration: none;
  color: inherit;
  user-select: none;
}

.option-button:focus {
  outline: none;
}

.option-button.helpdesk:hover {
  background-color: #FFFFFF;
  border-color: var(--accent-helpdesk);
  box-shadow: 0 16px 36px -8px var(--accent-helpdesk-shadow);
  transform: translateY(-2px);
}

.option-button.helpdesk:focus {
  border-color: var(--accent-helpdesk);
  box-shadow: 0 0 0 4px var(--accent-helpdesk-ring);
}

.option-button.helpdesk:hover .option-title {
  color: var(--accent-helpdesk-hover);
}

.option-button.helpdesk:hover .option-action-btn {
  background-color: var(--accent-helpdesk);
  border-color: var(--accent-helpdesk);
  color: #FFFFFF;
}

.option-button.support:hover {
  background-color: #FFFFFF;
  border-color: var(--accent-support);
  box-shadow: 0 16px 36px -8px var(--accent-support-shadow);
  transform: translateY(-2px);
}

.option-button.support:focus {
  border-color: var(--accent-support);
  box-shadow: 0 0 0 4px var(--accent-support-ring);
}

.option-button.support:hover .option-title {
  color: var(--accent-support-hover);
}

.option-button.support:hover .option-action-btn {
  background-color: var(--accent-support);
  border-color: var(--accent-support);
  color: #FFFFFF;
}

/* Logo Box */
.logo-box {
  width: 104px;
  height: 104px;
  background-color: #FFFFFF;
  border: 1px solid #EAEAE0;
  border-radius: 18px;
  padding: 14px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
  box-shadow: 0 4px 16px -4px rgba(0, 0, 0, 0.04);
  transition: transform 0.2s ease;
}

.option-button:hover .logo-box {
  transform: scale(1.05);
}

.logo-box.small {
  width: 68px;
  height: 68px;
  background-color: var(--bg-subtle);
  border: 1px solid var(--border-divider);
  padding: 10px;
  border-radius: 14px;
  margin-bottom: 12px;
}

.logo-box img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  display: block;
}

.option-title {
  font-size: 21px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text-main);
  line-height: 1.25;
  margin-bottom: 24px;
  transition: color 0.15s ease;
}

.option-action-btn {
  width: 100%;
  padding: 12px 16px;
  border-radius: var(--radius-btn);
  background-color: #FFFFFF;
  border: 1px solid #DCDCD4;
  color: var(--text-main);
  font-size: 14px;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: all 0.15s ease;
  box-shadow: 0 1px 2px rgba(0,0,0,0.02);
}

.option-arrow {
  display: inline-block;
  transition: transform 0.15s ease;
}

.option-button:hover .option-arrow {
  transform: translateX(3px);
}

/* Back Button */
.back-btn {
  background: transparent;
  border: none;
  font-size: 14px;
  font-weight: 500;
  color: var(--text-muted);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 16px;
  align-self: flex-start;
  transition: color 0.15s ease;
  padding: 4px 0;
}

.back-btn:hover {
  color: var(--text-main);
}

/* Form Styles */
.form-group {
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.input-container {
  position: relative;
  display: flex;
  flex-direction: column;
}

.code-input {
  width: 100%;
  height: 68px;
  background-color: var(--bg-subtle);
  border: 2px solid var(--border-input);
  border-radius: var(--radius-input);
  font-family: "SFMono-Regular", Consolas, "Liberation Mono", Menlo, Courier, monospace;
  font-size: 34px;
  font-weight: 600;
  letter-spacing: 0.32em;
  text-align: center;
  color: var(--text-main);
  outline: none;
  box-shadow: inset 0 2px 4px rgba(0,0,0,0.02);
  transition: all 0.15s ease-in-out;
}

.code-input.helpdesk-input {
  letter-spacing: 0.16em;
  font-size: 28px;
}

@media (max-width: 640px) {
  .code-input {
    height: 62px;
    font-size: 28px;
    letter-spacing: 0.24em;
  }
  .code-input.helpdesk-input {
    font-size: 24px;
    letter-spacing: 0.12em;
  }
}

.code-input::placeholder {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  font-size: 19px;
  font-weight: 400;
  letter-spacing: normal;
  color: var(--text-placeholder);
}

.code-input:hover:not(:disabled):not(.error) {
  border-color: var(--border-input-hover);
}

.code-input:focus:not(.error) {
  background-color: #FFFFFF;
  border-color: var(--text-main);
  box-shadow: 0 0 0 4px rgba(17, 17, 16, 0.1);
}

.code-input.error {
  border-color: var(--color-error);
  background-color: var(--bg-error);
  box-shadow: 0 0 0 4px var(--ring-error);
  color: var(--color-error);
}

.code-input:disabled {
  opacity: 0.7;
  cursor: not-allowed;
}

/* Indicators */
.indicators-row {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 8px;
  margin-top: 14px;
}

.indicators-row.helpdesk-row {
  gap: 6px;
}

.indicator-bar {
  height: 6px;
  width: 24px;
  border-radius: var(--radius-full);
  background-color: #E0E0D8;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

.indicator-bar.active-filled {
  background-color: var(--text-main);
  width: 32px;
}

.indicator-bar.active-cursor {
  background-color: #8C8C84;
  width: 32px;
}

.indicator-bar.hd-bar {
  width: 16px;
}

.indicator-bar.hd-bar.active-filled {
  background-color: var(--text-main);
  width: 22px;
}

.indicator-bar.hd-bar.active-cursor {
  background-color: #8C8C84;
  width: 22px;
}

.indicator-divider {
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background-color: #CBCBBF;
  display: inline-block;
}

/* Alert Messages */
.status-msg {
  display: none;
  align-items: center;
  justify-content: center;
  gap: 6px;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.4;
  margin-top: 16px;
  text-align: center;
}

.status-msg.visible {
  display: flex;
}

.status-msg.error {
  color: var(--color-error);
}

.status-msg.success {
  color: var(--color-success);
  background-color: var(--bg-success);
  border: 1px solid var(--border-success);
  padding: 10px 14px;
  border-radius: 8px;
}

.status-msg svg {
  width: 20px;
  height: 20px;
  flex-shrink: 0;
}

/* Primary Action Buttons */
.submit-btn {
  width: 100%;
  min-height: 60px;
  border-radius: var(--radius-btn);
  border: none;
  font-size: 19px;
  font-weight: 600;
  letter-spacing: -0.01em;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  transition: all 0.15s ease-in-out;
  user-select: none;
}

.submit-btn:disabled {
  background-color: #EAEAE2;
  color: #8C8C84;
  border: 1px solid #DCDCD4;
  cursor: not-allowed;
}

.submit-btn:not(:disabled) {
  background-color: var(--text-main);
  color: #FFFFFF;
  cursor: pointer;
  box-shadow: 0 10px 25px -5px rgba(0, 0, 0, 0.15), 0 8px 10px -6px rgba(0, 0, 0, 0.1);
}

.submit-btn:not(:disabled):hover {
  background-color: #252522;
  box-shadow: 0 14px 28px -6px rgba(0, 0, 0, 0.2);
}

.submit-btn:not(:disabled):active {
  transform: scale(0.99);
}

/* Loading Spinner */
.spinner {
  width: 20px;
  height: 20px;
  border: 2.5px solid rgba(255, 255, 255, 0.3);
  border-radius: 50%;
  border-top-color: #FFFFFF;
  animation: spin 0.65s linear infinite;
  display: inline-block;
}

@keyframes spin {
  to { transform: rotate(360deg); }
}

/* Footer Text */
.card-footer {
  margin-top: 32px;
  padding-top: 24px;
  border-top: 1px solid var(--border-divider);
  text-align: center;
}

.footer-text {
  font-size: 13.5px;
  color: var(--text-muted);
  line-height: 1.5;
}

/* Animation Utilities */
@keyframes shake {
  0%, 100% { transform: translateX(0); }
  20%, 60% { transform: translateX(-6px); }
  40%, 80% { transform: translateX(6px); }
}

.animate-shake {
  animation: shake 0.4s cubic-bezier(0.36, 0.07, 0.19, 0.97) both;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}

.animate-fadeIn {
  animation: fadeIn 0.25s cubic-bezier(0.16, 1, 0.3, 1) both;
}

/* Helper hidden utility */
.hidden {
  display: none !important;
}